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The Biggest Challenges in Logistics in 2018

The Pricewaterhouse Coopers Report titled “The Future of Logistics Industry” cited many changes in the industry, but meant one thing: disruption. The changes spell major threats or opportunities for all industry players. Companies like are aware of the Report’s highlights, and they pinpoint some of the biggest disruptors in the industry today:

Big Data

Big data is a buzzword for a good reason. Not only are businesses trying to understand it, but also they are living it. Its purpose among retailers is easy to know: it helps them understand their customers. But what does it mean to you? It can include adopting fleet tracking technologies. These help determine the best routes and schedules that can improve delivery efficiency.

On-Demand Deliveries

On-demand deliveries are tough, but it turns out more retailers are doing it. Some companies can bring their goods to the customers within an hour. For logistics companies, this can mean two things: innovation or competition. They can adopt the same business model but also consider these on-demand delivery businesses as a threat.

Quick and Transparent Shipping

The disruption in the traditional logistics model is all due to the changes in the customer demand. The growth of Amazon, for example, helps them realise they do not need to wait for a long time for their orders. Customers now demand one-day shipping. They are also willing to pay a big price for convenience and rush. But they also look for transparency. They want to understand the reasons for delays. They want to know if the retailer can live up to its fulfilment guarantee. For those in the logistics business, the goal is to support retailers that look to their services for proper delivery. These companies look for speed and consistency. Logistics companies should invest in automatic loading systems that will improve efficiency and speed to meet that. In business, every threat can be pivoted into an opportunity. Doing any of these ensures a logistics business can thrive amidst the growing competition and the entry of technology.
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